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LaptopOutlet Buyers Guide

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Used Laptops and Refurbished Notebooks
Laptop Outlet Home > Customer Feedback

Customer Feedback 

" Hello To All. I am enjoying my laptop very much, thank you all very much for your excellent and courteous service, I will recommend you to my associates and hope to be doing business with you in the near future. Best Regards. Walt. Please feel free to post this message on your site."

WK of Florida

"The laptop we ordered arrived and we are quite impressed with all of it -- screen, power, speed, .... Thanks for the excellent advice and service. Most importantly, my daughter (main user) loves it and it has the capability to handle a software programs which reads books to her -- you see she has a learning disability which hampers her ability to read. Again, many thanks."

WW of Minnesota

"Thanks for the prompt delivery of my Laptop. It arrived Monday in perfect condition. The Compact M300 IS a very nice unit !! I'm happy I found You guys. I'll be recommending You to all my co-workers and friends here in MD." Thanks again....

FG of Maryland

"Thank you so much for your exellent service, I just received the laptop that I ordered (Compaq Presario 1266). It runs well." Once again thanks.

OI of Massachusetts

"Just wanted to say, I love my laptop! Thank you for the quick service. I have told all my friends about your site!"

MC of New York

"I would certainly recommend your company to others who are looking for used/refurbished laptops. Your customer service is excellent."

TV of Illinois

"Thank you very much....it was good doing business with you....keep up the good work...your website is great."

JM of Maryland

"I've purchased many items on the Internet the past few years, but you fine folks are in front of the line when it comes to service and delivery. My Compaq laptop looks and works like a new one. If you ever have a customer who is hesitant to buy, refer him to me. I'd be happy telling the world just how good it is to do business with you. "

RC of Arizona

This was a dream transaction. Amazing price and amazing product. DEFINITELY recommended.

PB of New York

The product arrived in excellent time and I was extremely pleased with the quality of the product and how easy the installation of the hardware went. The product integrated into my laptop from LaptopOutlet perfectly. As a matter of fact I was using extra equipment that the product that I received from the LaptopOutlet helped to eliminate. I was overjoyed. One of the most pleasent experiences I've ever had shopping on-line. Thank you LaptopOutlet, and thank you Yahoo!

DJ of Indiana

 I've purchased many items on the Internet the past few years, but you fine folks are in front of the line when it comes to service and delivery. My Compaq laptop looks and works like a new one. If you ever have a customer who is hesitant to buy, refer him to me. I'd be happy telling the world just how good it is to do business with you. "

RC of Arizona

This was a dream transaction. Amazing price and amazing product. DEFINITELY recommended.

PB of New York

The product arrived in excellent time and I was extremely pleased with the quality of the product and how easy the installation of the hardware went. The product integrated into my laptop from LaptopOutlet perfectly. As a matter of fact I was using extra equipment that the product that I received from the LaptopOutlet helped to eliminate. I was overjoyed. One of the most pleasent experiences I've ever had shopping on-line. Thank you LaptopOutlet, and thank you Yahoo!

DJ of Indiana

Theyre friendly, attentive and communicate responsibly. No problems encountered.

KS of West Virginia

Got the laptop in perfect condition on exactly the day it was suppose to arrive. Very easy to talk to on the telephone and I would recommend them highly!

LB of Pennsylvania

No hassle and I recieved merchandise on time

DB of Illionois

I got what I expected and the warentees were better than most others. I was happy with the price and the quality. They were very easy to deal with. It was a gift to my son and he is very happy with the whole thing. A six month battery warentee is vey unusual and much appreciated. All in all I was pleased

LR of Arizona

great merchant and would use again

TC of Arizona

Extremely pleased with the way the purchase was handled. The product itself was teriffic. What a deal! I will go back to them in a heartbeat the next time I need a computer.Buy from them, they will make you happy!

RS of North Carolina

Excellent product. Better than advertised. Ill watch their sales and buy from them again.

GS of Oregon

A great deal and product is A-1!!

MD of Minnesota

I am very pleased with my laptop computer and would highly recommend them for purchasing a refurbished computer.

JR of Massachusetts

I got a quality laptop that would fit any college student's budget!

SL of Ohio

Email feedback on the order was immediate and accurate. LatopOutlet provided an order-tracing link that let me know the exact minute UPS dropped off the product and where (my doorstep). I've already recommended this vendor to others.

RS of Tennessee

The response was fast and the laptop worked out great.

KS of Wisconsin

the prices are great and the equipment is excellent!

DS of New Jersey

have purchased five used laptops from LaptopOutlet, not all at the same time. Each arrived exactly when it was supposed to arrive. Each was in perfect condition, virtually indistinguishable from new. Each was extremely well packed. In one case LaptopOutlet went out of their way to hold shipment for a week at my request because I was on a trip and would not be home to receive it until a week later. I wish every vendor were like this one.

CH of Florida

They were professional and answered any and all questions we had. LaptopOutlet was propmpt with their responses to questions and customer service was great when they were called via telephone. We received the product faster than the projected shipping time frame and are very please overall with everything.

SP of California

The laptop came thru with more than was promised and quicker than what was originaly stated for delivery. I do believe that more orders to laptop will becoming due to their reaction to my needs

TB of Michigan

They did a great job! Received it 3 days ahead of time. Definitely would do business with these folks again!

DN of Virginia

Great Product. Working fine. Great deal

RD of Rhode Island

Extremely easy to purchase and shop online at Laptop Outlet. Website is smooth to maneuver around and help was only a click away. They provided e-mails with tracking urls that followed my laptop all the way HOME! What a great company and unbeatable price! Thank you Laptop Outlet I WILL RETURN for REPEAT BUISINESS! Thanks Again.

GG of Tennessee

I bought a refurbished laptop. Im very pleased with my purchase and would use Laptopoutlet again

SB of Maine

I am very satisfied with the product, service, and price ( I am a student so the bargain price was extremely important to me).

SC of Arizona

I loved the services and the people helped me every step of the way

CJ of Missouri

this was the second time i bought a laptop from you you guys were great

JL of Texas

Curtious on a phone call that I made to them. Shipped sooner than expected. Very pleased!

EL of Indiana

Very good experience with ordering a used laptop. I called once to check on the specifications, and then again to get a tracking # which had been sent per my request to an alternate e-mail address. Both times, they were very courteous and helpful. Machine arrived on time, was very well packaged, and had been cleaned up like new. Price was $100 less that at a nearby laptop store. Would certainly do business with these folks again. They are my first choice.

WW of Massachusetts

I have purchased three laptops from Laptop Outlet and have been very pleased with the quality and service I have received. This last one I bought for my deployment to Iraq at the last moment. The customer service people at Laptop Outlet were very helpful in expediting the shipping of my laptop and I received it a week before I am due to ship out. I HIGHLY recommend them to everyone for price and service!

RC of Texas

GREAT SERVICE!! I WAS IN A RUSH FOR CHRISTMAS AND THEY GOT MY LAPTOP OUT AND IN MY HANDS BY THE DAY THEY PROMISED. I ALSO CALLED THEM TO DOUBLE CHECK ON THE SHIPPING AND TO MY SUPRISE I TALKED TO A REAL LIVE PERSON THAT WAS HELPFULL AND CONCERNED THAT I RECIEVED MY LAPTOP BY THE DAY PROMISED. GREAT COMPANY!!!

DM of Florida

I needed a Laptop for an IRLP project. Laptop Outlet met that need with a non-expensive unit in very good condition far surpassing my expectations and equipped with better features than advertised. Thanks Laptop Outlet..three-day delivery at no cost. Plug it in and get to work. Good show guys.

BM of California

The staff was very courteous and helpful in answering my product-related questions. The laptop I order arrived with no problems and works great. I would defintely buy from the company again

DB of Maryland

I was very pleased with this product and the service. I would order products from this merchant again. Dont let the size of this company fool you, they are doing a great job.

DK of Illinois

We will be in the market to buy another computer shortly. Based on my experience with Laptop Outlet, I will go back to them. Great experience!!!!! Thank you Laptop Outlet.

WL of Ohio

Everyone there was very nice to me. My daughter-in-law bought a pc there and was pleased with it so I decided to do the same. I want to thank their tech, Michael. He was wonderful! Sincerely, Sue H.

SH of Indiana

They helped me get my wife a laptop just in time for Christmas. Great service!!

WB of Texas

all around excellent. great prices. refurbished prouducts in much better condition than what was expected. out of the box,plugged in, works great.

CM of New York

Excellent service. Nice to recommend to friends.

EM of California

Outstanding customer service. Was preparing to go on a business trip, so I called and asked if they could expedite my order. They cheerfully delivered to my door precisely what I asked for the very next day. On time, on target-- top notch, all the way around

KP of Nebraska

Fast service, a 3% student discount, and tracking information...what more could you want

GF of Pennsylvania

I was in a time crunch, when I ordered my laptop and the support staff was very proactive in processing my order and getting it shipped out the same day of my order. I recieved my laptop on time and I must say it was even better than I expected it to be. Thanks to everyone at Laptop Outlet for the care you show your customers.

WP of Texas

The laptopoutlet order went great. No problems and it came through fast. Thanks for a job well done, I will pass on the information you are a great company to do business with. Linda

LR of Montana

This merchant is a cut above all on line providers I've dealt with. I recommend them to my family and to the buying public at large. It has been a refreshing experience to deal with a company that "truly" puts its customers first

DM of Michigan

I greatly appreciate the wonderful service Laptop Outlet has given me. I placed my order combining online and phone, and had telephoned them at least three times with my questions, and in every instance they treated me super, with excellent knowledge of my order, and with excellent results coming out of my every concern. I will be happy (and feel secure) to buy from them again; certainly they will be my first choice when I shop for another laptop. I love the prices, guarantees, customer service, and selection. I thank them very much! Highly recommended!

ED of Kentucky

I was very pleased with my laptop and customer service. I was also impressed with the extent this company goes to in order to ensure that fradulent orders are not placed. The address I had my laptop shipped to was different than my billing address and a representative called me to verify this. There is also detailed credit card information needed, not just a credit card number to order. I felt very safe ordering from this company and was referred by two other family members.

BL of Missouri

Excellent Merchant! Great Customer Service!! Im very pleased with their services!!! I would highly recommend their services

AF of New York

i LOVE MY NEW COMPUTER!!

YR of New Mexico

I am very well pleased with my laptop and would recommend the LaptopOutlet Store to anyone. Thanks Shirley Dennis

SD of Pennsylvania

The recent order is my first experience with LaptopOutlet and I am extremely pleased with the laptop, ship. service, price, and support! All the above has been excellent and I will purchase again from Yahoo Shopping merchants! Mrs.EJS in Georgia

ES of Georgia

My experience with Laptop Outlet was fantastic from start to finish. My refurbished laptop arrived in excellent condition and ready to use, as promised. Tracking data was provided and every item that was listed was with my order. Shipping was fast and I recommend this merchant if you are in the market for a great laptop that will get the job done and won't break your wallet.

SJ of Indiana

Everything was as promised and more....plus it was delivered a day early!

DS of North Carolina

My second experience with them...and find them quite dependable, prompt and helpful. Don Smith

DS of Arkansas

i received my order on time,in good packaging and good condition..customer service is very helpful, i know now where to go if i need a used laptop,and i will recommend this merchant to my friends.

LC of California

Excellent laptop sent very fast. Nice people to deal with

GW of Nevada

I ordered a laptop for my son. He was very anxious to receive it and we were very pleased when it came in about a week. This even included the New Years day holiday and we got it with no problem

MH of Washington

My laptop is great, works well, battery is sound. And, the best part is, it's blemish free, looks like new! Great deal!

GH of Indiana

A very good product at a good price

MM of North Carolina

They provide excellent quality and value for the price. Tech support is good, and they keep their word.

MP of Florida

For Sales & Professional Service call us toll free @ 877-227-1196
Our products listed change daily
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OFFICE HOURS
Monday through Friday 9:00am-5pm
Pacific Standard Time (excluding holidays)

Established 1999


Based in Los Angeles, California, the laptop technicians of Laptop Outlet provide fully refurbished used laptop computers and cheap off lease refurbished notebooks including Dell, Toshiba, IBM, Compaq, Apple, and Hewlett Packard at below wholesale prices. Our extensive refurbishing process takes off-lease second hand laptop equipment and turns it into an inexpensive super cheap budget minded alternative to buying brand new.